Running a pharmacy is not an easy job, You and Your team work tirelessly to handle customer
queries and manage the day-to-day operations.
But there's one aspect of the business that always seems to be a source of stress:
Deliveries.
Every day the struggle starts with the same old routine, you review the day's delivery
schedule, hoping everything will go smoothly. Yet, despite your best efforts, something
always goes wrong. Maybe it's a delivery driver getting lost because they're unfamiliar with
the Area, Traffic delays, Incorrect or incomplete addresses, Package damage, or mislabeling.
And then there are the calls from patients asking where their order is, or how long will it
take to deliver but you can't give them a clear answer because you cannot track the delivery
in real-time
At eVitalRx, we understand the challenges of managing
pharmacy deliveries, such as:
-
Missed or Delayed Deliveries
Traffic, incorrect addresses, or route inefficiencies often result in
missed or delayed deliveries, causing customer dissatisfaction and operational
challenges.
-
Inaccurate Payment Processing
Billing discrepancies can arise due to inaccurate payment processing,
leading to customer dissatisfaction and potential financial losses.
-
Difficulty in Tracking Orders
Without real-time tracking systems, pharmacies and customers are often
left uncertain about the current status of their orders, causing operational delays.
-
Manual Prescription Errors
Errors in manually processing prescriptions can lead to incorrect
medication deliveries, posing serious risks to patient safety.
-
Inefficient Workflow Management
Poorly optimized workflows overwhelm staff, reduce productivity, and
negatively impact the overall quality of pharmacy services.
We know the importance of ensuring timely deliveries, accurate payment processing, and
maintaining an efficient workflow for your team.
That's why we have created VitRun a delivery management
solution designed specifically to address the unique challenges pharmacists face.
Introducing VitRun: Your Solution to Pharmacy Delivery Challenges
Here are the top 7 ways VitRun can help you:
-
Live Tracking: Know Where Your Deliveries
Are at All Times
One of the most common issues pharmacists face is the lack of
visibility into their delivery operations. Patients call asking
where their medications are, and you're left guessing because you
can't track your drivers.
VitRun's real-time tracking feature allows both you and your
patients to view the exact location of deliveries at any moment.
This reduces the number of "Where's my order?" inquiries and ensures
you can efficiently monitor your delivery team's progress throughout
the day.
-
Optimized Routing: Deliver More
Efficiently
A key challenge is ensuring delivery drivers take the most efficient
routes, especially with multiple orders. Without optimized routing,
drivers may waste time and fuel.
VitRun provides optimized routing that calculates the best routes
based on distance and traffic conditions. This feature is especially
beneficial for bulk orders, ensuring faster and more efficient
medication delivery. By saving time and reducing fuel costs, your
pharmacy can operate more sustainably and profitably.
-
Enhanced Business Insights
VitRun offers a proactive alert system that notifies you if there's
non-movement or delays in deliveries. This means you'll be
immediately informed if something goes wrong, allowing you to take
action quickly and ensure timely service for your customers.
With VitRun, you can easily access historical tracking of
deliveries. The app records the routes taken by your delivery staff,
so you can review and analyze their performance. This feature helps
you understand delivery patterns and optimize routes for better
efficiency.
-
Verified Pickup Via QR code: No chance of
wrong delivery
VitRun's Accurate Picking System ensures flawless pharmacy
deliveries using QR codes. Each package is scanned, verified, and
matched with the correct order, eliminating mistakes in picking or
delivering the wrong package. This system reduces human error and
ensures timely, accurate deliveries for customer satisfaction.
-
Simplified Cash and Payment Management:
No More Manual Errors
Handling payments, especially cash on delivery (COD), can be a
hassle. Manually reconciling payments is time-consuming and
error-prone.
VitRun simplifies this with automatic cash reconciliation. Whether
payments are made online or in cash, the app tracks and records
every transaction for accuracy. You can also collect all pending
dues in one go, streamlining the cash collection process and
reducing discrepancies.
-
Unified Staffing Across Chain Pharmacies:
Maximise Your Resources
If you manage multiple pharmacy locations, coordinating delivery
staff across different branches can be challenging. You might find
yourself short-staffed at one location while another has drivers to
spare.
VitRun allows you to use the same delivery staff across all
locations within your pharmacy chain. This flexibility means you can
allocate resources where they're needed most, reducing downtime and
ensuring that all your deliveries are handled efficiently, no matter
where they originate.
-
Gain Insights and Improve Operations
One of the most common issues pharmacists face is the lack of
visibility into their delivery operations. Patients call asking
where their medications are, and you're left guessing because you
can't track your drivers.
VitRun's real-time tracking feature allows both you and your
patients to view the exact location of deliveries at any moment.
This reduces the number of "Where's my order?" inquiries and ensures
you can efficiently monitor your delivery team's progress throughout
the day.
Running a pharmacy is already a demanding job, and managing deliveries shouldn't add to
that burden. With VitRun, you have a tool that not only addresses the challenges of
pharmacy deliveries but also enhances your overall operations.
Live tracking, optimized routes, simplified payment process, Verified
pickup, and comprehensive reports—all of these features work together to make your life
easier and your business more successful.
Let VitRun take care of the rest.
Don't Stress over medicine delivery!
Let VitRun do it for you.
