Do you often feel overwhelmed by the constant customer queries in your pharmacy?
Does your staff struggle to answer queries about product details? If yes, you're not
alone—many pharmacies face this daily challenge. This isn't just frustrating; it can also
lead to Business Loss.
In a pharmacy, providing accurate product information is essential. Customers often need
details about sizes, flavors, or usage instructions, and not always your staff can provide
right. How can you make this process faster and more efficient for both your customers and
your staff?
The answer is to start using
Phygital
using QR codes to instantly provide product information. With just one scan, customers can
get all the details they need without having to ask, allowing your staff to focus on other
key tasks.
How Phygital can enhance your pharmacy's workflow and improve the overall
customer experience?
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1
Digitalise Your Pharmacy
Instant Access to Information
With Phygital, customers can use a single QR code to quickly access
information about product variants like sizes, flavors, and alternatives
Medguide, without waiting for
staff
assistance.
Combine Digital and Physical Shopping
Phygital bridges the gap between online and in-store shopping, providing
the convenience of digital tools like QR codes while maintaining the
traditional in-store experience. This hybrid model improves the shopping
experience.
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2
Versatile Usage of QR Code
Versatile Usage
QR codes are not limited to just providing product details—they can be a
powerful tool for offering a variety of information in your pharmacy.
For instance, you can use QR codes to promote special offers, discounts,
or loyalty programs. Place a QR code next to products on promotion, and
with a quick scan, customers can instantly view available discounts.
Easily Update Information
Updating product details becomes a breeze with Phygital. Instead of
changing labels or flyers manually, you can update information linked to
QR codes digitally. This makes it easier to keep your product
information current and accurate.
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3
Track & Analyze Customer Behaviours
Gain Insights
Track how customers interact with QR codes and other digital tools to
understand their preferences and behaviors.
Phygital helps you track which products are popular and how customers
interact with them. This data helps you understand their preferences and
shopping habits, allowing you to make informed decisions about what
products to stock and how to organize your store.
With insights into customer behavior, you can design promotions that
appeal directly to your customers' interests. For example, if you notice
a lot of interest in vegan products, you can run special promotions or
highlight these items more prominently.
How will it benefit you in the future?
Scalable and Flexible Solutions
Phygital's tools are designed to grow with your business. Whether you're
expanding to new locations or adding new products, Phygital helps manage
these changes smoothly. Analyze the performance of stores, racks, and make
strategic decisions efficiently.
Remain Competitive
Integrating Phygital's digital tools helps you stay competitive in a
fast-changing market. You'll deliver a better customer experience and make
smarter business decisions, ensuring continued success in your pharmacy's
future.
Phygital offers a powerful way to improve your pharmacy's operations.
By
providing instant information, reducing staff workload, and making your store more
efficient, Phygital transforms the way you interact with customers and manage your daily
tasks. It combines the best of digital and physical shopping, leading to a better
experience for both your customers and your staff.
Upgrade to Phygital and see how it can make your pharmacy operations
smoother, and more efficient.
Contact us today to learn more and
schedule a demo.
See how Phygital can make your pharmacy
operations smoother, and more efficient.
